Overview
The Customer Satisfaction Insights app is designed to streamline the process of gathering and analyzing customer feedback. Built with Dataverse as its data source, the app allows organizations to manage surveys, collect responses, and track trends over time. Customize surveys and workflows to suit your business needs, and access insights through intuitive dashboards and charts.
Features
- Approval Workflows with configurable email messages
- Signature controls for easy signing
- Excel import/export functionality
- Data stored in Dataverse
- Built with best practices Application Lifecycle Management (ALM) in mind
FAQs
1. Can I customize or extend this tool?
Yes. You can customize the PowerApp or Power Automate flow as needed. The solution package is unmanaged.
2. What data source is used?
Data is stored in Dataverse, offering a secure and scalable database for managing customer insights.
3. I’m interested in how it’s built. Can I edit and view the PowerApps and flow structure?
Yes, you can! The package provides full access to view and edit all aspects of the tool. The solution package is unmanaged.
4. Is it safe? What about security?
Yes. All PowerApps code and Power Automate actions can be examined. The app follows security best practices.
5. Will this app work with Dataverse for Teams?
No. However, a version that supports Dataverse for Teams is in development.